Shipping Delivery
Custom painted car key orders are made to order. Shipping starts after the shell style, finish direction, and order notes are clear enough for production.
We prepare custom painted key shell styling orders after reviewing the order details. If your key shape, button layout, or design note is uncertain, contact support before checkout so the order does not start with a wrong assumption.
A custom painted key shell order is not the same as shipping a standard accessory from a shelf. The finish has to match the order scope, the key shell style has to make sense, and any initials or artwork notes need to be simple enough for a small curved surface.
Use a clear design note. Include the main color, accent color, initials or short text if needed, and anything you want us to avoid. If fit is not obvious, send front, back, side, and button-layout photos through the contact page before placing the order.
Use a complete shipping address at checkout, including apartment, unit, postal code, region, and phone number when required by the carrier. If an address looks incomplete or risky, fulfillment may pause until the address is clarified.
When tracking is available from the carrier, the tracking information is sent through the order contact details. Tracking can take time to update after a label is created, especially when the shipment is moving between carrier systems.
Custom Car Key may serve buyers in different regions, but delivery speed and import handling can vary by destination. Customs inspection, local tax collection, address verification, holidays, weather, or carrier backlog can affect timing after a package leaves fulfillment.
Import duties, taxes, brokerage fees, or local collection requirements are controlled by the destination country or carrier, not by Custom Car Key. If your country has strict import rules for small accessories, check those rules before ordering.
If tracking stops updating or a package appears damaged on arrival, contact support with the order number, tracking number, delivery address, and clear photos of the package and product. We review shipping issues case by case and use the available carrier information to decide the next step.
If a package is returned because the address was incorrect, incomplete, refused, or unavailable for delivery, additional shipping costs may apply before it can be resent.
No. The order needs to be reviewed and produced first. A custom painted finish cannot be handled like a ready-made key cover.
If the order is time-sensitive, contact support before checkout. Custom review, production, carrier movement, and customs timing can all affect delivery.
Contact support as quickly as possible. Once a package has shipped, address changes depend on carrier options and may not be possible.
Ask before ordering. Clear photos and a short design note are the fastest way to avoid shipping the wrong custom direction.