Information you provide
This may include your name, email, shipping address, order notes, finish direction, key photos, compatibility questions, and support messages.
Privacy
Privacy Policy
This Privacy Policy explains what information Custom Car Key may collect when you browse, order, send key photos, ask for compatibility help, or request an aftermarket fob quote.
Short answer
We use order, contact, shipping, customization, and key-photo information to process orders, answer support questions, review fit and design direction, prevent misuse, and improve the site. Do not send sensitive vehicle security information.
Order and checkout data
WooCommerce and payment providers may process order totals, checkout status, payment confirmation, tax or shipping details, and fraud-prevention signals.
Customization photos
Photos are used to evaluate shell shape, button layout, aftermarket fob feasibility, and artwork placement.
What not to send
Avoid sending immobilizer codes, passwords, card numbers, one-time codes, license plates, personal documents, or unrelated private objects.
How information is used
- To process painted shell orders, aftermarket fob quote requests, shipping, and customer service.
- To review shell shape, button layout, blade area, finish direction, initials, and simple artwork notes.
- To communicate about order questions, delays, defects, returns, or fulfillment issues.
- To maintain site security, prevent fraud, troubleshoot errors, and improve public pages.
Privacy FAQ
Should I send photos of my key?
Yes, if fit is uncertain, but keep photos focused on the key shell and avoid sensitive vehicle security information.
Should I send card details by email?
No. Use the checkout payment flow only.
Why do you need order notes?
Order notes help review fit, finish direction, personalization, and local setup expectations.
Privacy question?
Contact support with a clear request and the order email if the question relates to a specific order.